SHIPPING POLICY

Shipping Details- 

  • Orders below ₹499 in value are subject to a nominal shipping charge depending on the location. 
  • Orders above ₹499 are applicable for free shipping.
  • Our products are freshly baked, packed & sealed properly with proper hygiene. Our delivery partners take utmost care to ensure parcels are delivered properly. In case there is damage to the product we request you to get in touch with us within 24 hours & we shall have it looked into immediately. 

Time of Shipping-

  • We ship all orders every week between Monday - Saturday.
  • All orders received before 4pm are dispatched the same evening. Orders received after 4pm are dispatched the following day.
  • Orders received after 4pm on Saturday will be dispatched on Monday evening.

Shipping Restrictions

  • Mer Konfekt does not ship any Baked Goods outside of Mumbai

 

Refunds and Returns

  • Damaged or Incorrect Products: If you receive products that are damaged, expired, or not as per your original order, please contact us on 9867313214- our team will resolve this immediately.
  • Sale and Opened Products: We do not offer exchanges or for any products that have been opened or used.
  • Processing Time: After returning your package, please allow three to five business days for the refund/ replacement to be sent.